Office Policies and Mission

We are open to serve you, answer questions, or schedule an appointment during the following hours:

Monday – Thursday: 8:30 a.m. – 5:00 p.m.
Friday: 8:00 a.m. – 12:00 p.m.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24 hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Insurance

If your insurance covers orthodontic treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance. Remember that insurance policies vary between insurance companies.

Please remember that orthodontic insurance is a benefit for you or your child. If, during the course of treatment, your benefits change, the financially-responsible party is accountable for all charges.

Please bring insurance information, claim forms, and any other documents that will help us collect your insurance benefits. We do accept assignment from insurers and we can process claims electronically for your benefit.